Privacy Policy
Last updated: January 22, 2026
1. Introduction
Starfish Engineering ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at starfish.engineering or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name when you submit our contact form.
- Communications: Messages and inquiries you send to us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
- Communicate with you about projects and services you have requested
4. SMS/Text Messaging Policy
If you provide your phone number and consent to receive SMS/text messages from Starfish Engineering:
- Program Description: You will receive SMS messages related to your inquiry, project communications, updates, and scheduling.
- Message Frequency: Message frequency varies based on your project needs and communication preferences.
- Costs: Message and data rates may apply. Check with your mobile carrier for details.
- Opt-Out: You can opt out at any time by replying STOP to any message.
- Help: For assistance, reply HELP to any message or contact us at hello@starfish.engineering.
- Consent: Your consent to receive SMS messages is not a condition of purchasing any goods or services.
- Carriers: Supported carriers include AT&T, T-Mobile, Verizon, and most major US carriers.
Mobile Information Privacy:
We will never sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their marketing purposes. Your mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
Opt-In Consent Records:
We maintain records of your consent to receive SMS messages, including the date and time of consent, the phone number provided, and the specific messaging program you opted into.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business.
- Legal Requirements: When required by law or to respond to legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit permission to share your information.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
8. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Withdraw consent for data processing
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at hello@starfish.engineering.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: