Privacy Policy
Last updated: December 29, 2025
1. Introduction
Starfish Engineering ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at starfish.engineering or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name when you submit our contact form.
- Communications: Messages and inquiries you send to us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
- Communicate with you about projects and services you have requested
4. SMS/Text Messaging Policy
If you provide your phone number and consent to receive SMS/text messages from us:
- We will only send messages related to your inquiry or project communications.
- Message frequency varies based on your project needs.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us at hello@starfish.engineering.
Important:
We will never sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their marketing purposes. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email hosting, analytics).
- Legal Requirements: When required by law or to respond to legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit permission to share your information.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of our business relationship plus any applicable legal retention period.
8. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Withdraw consent for data processing
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at hello@starfish.engineering.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Starfish Engineering
Email: hello@starfish.engineering
Website: starfish.engineering